Privacy Policy

1. Information We Collect

When you create an account, place an order, or contact us, we collect information you provide directly, including your name, email address, phone number, delivery address, and payment receipt images uploaded for bank transfer verification.

If you sign in with Google, we receive your name, email address, and profile picture from Google to create or match your account.

2. How We Use Your Information

• To process and deliver your orders
• To verify bank transfer payments against uploaded receipts
• To send order confirmations and status updates by email
• To respond to customer support requests
• To improve our products and service

3. Payment Information

We do not process card payments directly. Orders are paid via bank transfer, and you upload a receipt image or PDF as proof of payment. Receipt files are stored securely and only used to verify your order.

4. Data Sharing

We do not sell your personal information. We share data only with service providers who help us operate the store — such as our email delivery provider and file storage provider — solely to provide their service to us.

5. Your Rights

You can view and update your account details, address, and profile picture at any time from your Profile page. To request deletion of your account or data, contact us using the details in our Footer.

6. Contact Us

If you have questions about this policy, email us at hello@heshlankanmart.com.